PRIVACY POLICY

Our Privacy Policy, which also governs your use of the site, explains how we collect, use, and protect your personal data. By using our site, you agree to the collection and use of information in accordance with our Privacy Policy.

Effective Date: 1st May 2024

At WHITEROCK, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit or make a purchase from https://whiterock.solutions/.

Information Collection

We collect personal information from you when you:

  • Create an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact us for support or inquiries

This information may include your name, email address, shipping address, payment information (including credit card details), and any other details that you may provide.

We automatically receive and record certain types of information whenever you interact with our website. This includes your IP address, browser information, and the page you requested, which helps us improve our website and services.

Use of Information

  • Enhance your shopping experience
  • Fulfill your orders
  • Process payments
  • Communicate with you about your order, our products, and promotional offers
  • Improve our website and customer service
  • Conduct research and analysis

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to those trusted third parties who assist us in operating our website, conducting our business, or servicing you, while ensuring that those parties agree to keep this information confidential.

We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We have multiple security measures to ensure the safety of your personal information every time you place an order or enter, submit, or access your personal information.

Cookies

Our website may use some "cookies" to enhance user experience. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

Your Rights

You have the right to access, correct, or delete your personal information stored with us at any time. Please contact us to exercise these rights.

  • GDPR Rights: If you are a resident of the European Union, you have the right to access, rectify, or erase any personal data we have collected about you through our website. You also have the right to data portability and the right to restrict or object to our processing of your personal data.
  • CCPA Rights: If you are a resident of California, you have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months. You also have the right to request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions.

Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Changes will take effect immediately upon their posting on the website. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions or queries regarding this Privacy Policy, please contact us.